Kristi C Iwg

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Saint Johnsville, New York

Locked out of bank app.

Im not sure why at all my bank app will not log me in. Ive tried to shut off my phone, switch from wifi to personal data, delete the app, update my phone. Nothing seems to work. Just wanna know how to get it back, unlocked. As Ive only purchased from one place in the past week. Thanks.
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User's recommendation: Stop locking the app, instead write an email or call to make sure it was the person.

Anonymous
map-marker Lake Placid, New York

Ny money got stuck in the ATM

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There isn't a number to call when something goes wrong at the ATM after hours. It seems my money jammed the machine. I couldn't get my card out until somehow the machine finally released it. I don't know if my money will get deposited or if the machine will spit it out to someone else before I can call my bank before they open to tell them what happened.
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User's recommendation: Go into the bank during business hours to deposit cash.

Tiarra Iqd
map-marker Wichita, Kansas

Bank loan approved

Didn't talk to anyone so I need to I'm not disatisfied though I'm good with NBT bank So please help me get to my loan documents
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User's recommendation: Totally recommend

Francis C Mjg

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Verified Reviewer

5 Late Payments Credit Report

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During COVID and early 2021 I was unemplyed due to injuries received in a car accident. The direct deposit and solar credit account was lost. I contacted NBT every month until it was fixed and made sure it was paid. Once it was finally up to date, I found 5 30-day late payments from NBT. I have already hired a credit repair company. But, NBT has not answered any requests and the 5 late payments are still on my credit report. Please help me, I''m back working and everything is on-track. But, this was not my fault and I still got it fixed. Francis Colavita
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Loss:
$7200
Pros:
  • Finally fix issues after aeveral months
Cons:
  • Make the mistake and reports it on my credit report

Preferred solution: Remove late payments due to COVID and the account being lost.

User's recommendation: Don't listen to customer service when they say wait until they fix the account

Long N Jxb

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Verified Reviewer
| map-marker Ho Chi Minh City, Ho Chi Minh

Investigate for non-receive payment from oversea

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Dear sir/madam, I'm Long Nguyen, from Agribank Vietnam (swift: VBAAVNVX). Our AgriBank transferred funds USD 26,100 for the Beneficiary The Doane Stuart School, acct no. 700474**** hold at your good bank, intermediate bank Wells Fargo (PNBPUS3NNYC) on 29Jul2021. But up to now Ben claim non receipt payment. This funds payment for student tuition fees. In case the funds don't reach their account, the student must stop studying. Kindly help us to check and inform us the status of payment. Pls reply to my office email longnguyenthiviet@***.com.vn for further correspondence. Best rdgs, Long Nguyen
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Shahbanu A

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Verified Reviewer
| map-marker Subang Jaya, Selangor

I did not receive any reply from NBT Bank, not at all.

I'm asking whether the savings account under my name Shahbanu binti Adnal Abuleh (the spelling of my name in the savings account is wrong; it should be Adnal NOT Annal) Account No. 915468****85 is exist and valid.
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Cons:
  • Someone open a savings account without my knowledge

Preferred solution: I want confirmation on whether the savings account no. 915468754785 amounting to GBP20,362 belongs to me; if yes, then how can I withdraw the money.

Russell S Qpt

Fraud alert is in mindanao

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Very hard time communicating,the phone line was fuzzy, could not understand the young lady who was trying very hard,but her accent was too heavy and she had a hard time verbalizing.
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Pros:
  • Fraud det stopped the theft
Cons:
  • Communication wth fraud det in mindanao

Preferred solution: Let the company propose a solution

User's recommendation: Need much more clarity

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